Customer Reviews & Testimonials

“Locked out at 11pm after a night out and Ross was here in 20 minutes. Got me in without damaging the lock and only charged £59. Absolute lifesaver — couldn't recommend him enough.”

“Needed all the locks changed after a break-in. Ross came the same morning, fitted British Standard locks front and back, and gave me advice on security. Really professional and the price was exactly what he quoted — £138 for two locks.”

“My uPVC back door wasn't locking properly for weeks. Ross diagnosed the problem in five minutes — faulty gearbox — and had it fixed within the hour. Only £75 including parts. Wish I'd called sooner.”

“Called at 7am on a Sunday after my key snapped in the front door. Ross was here by 7:25, extracted the broken key, and the lock still worked perfectly. £59, no call-out fee, no extra for Sunday. Brilliant service.”

“Had my locks upgraded to anti-snap cylinders after my insurance company insisted. Ross explained exactly what I needed, fitted three new locks, and gave me a receipt for the insurer. Done in under two hours for £195.”

“Locked out of my flat at midnight. Ross drove over from Coventry and was here in about 35 minutes. Non-destructive entry, very professional, and only £65. No VAT, no hidden charges. Top bloke.”

“Needed the patio door lock replaced urgently. Ross came the same afternoon, sourced the right part, and fitted it perfectly. The door locks like new again. £85 all in — very fair price.”

“Ross changed three locks on my new house before I moved in. He recommended anti-snap cylinders and fitted them all in one visit. Really knew his stuff. £199 for three locks — cheaper than the national company I'd originally called.”

“My front door lock jammed completely on a Friday evening. Ross came out within 40 minutes, got the door open, and replaced the lock. He was honest, friendly, and the price was exactly £69 as quoted. Would use again without hesitation.”

“Called Ross after a attempted break-in damaged our back door. He boarded it up the same night and came back the next morning to fit a new lock. Total cost £148 for boarding and new lock. Insurance were happy with the receipt.”

“Needed an emergency lockout service when my toddler locked me out while I was putting the bins out. Ross arrived in 25 minutes and got me back in without any damage. £59 and he was incredibly calm and reassuring. Thank you.”

“Had Ross upgrade all the window locks on our ground floor after a spate of burglaries nearby. He advised on the best options, sourced everything, and completed the job in one afternoon. Very thorough and reasonably priced at £165.”

“Our holiday let needed all locks changing between tenants at short notice. Ross fitted four new locks in under three hours and gave us spare keys for each. Professional, punctual, and fairly priced at £245. He's now our go-to locksmith.”

“Ross replaced a snapped key in my euro cylinder and cut a new set of keys on the spot. He was friendly, professional, and didn't try to upsell me a new lock when the old one was fine. Honest tradesman — £49 for the extraction and new key.”

“My elderly mum got locked out and I called Ross on her behalf. He was there within 20 minutes, was patient and kind with her, and got her back inside safely. She said he was a lovely young man. £59 and worth every penny for the peace of mind.”