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Guide topic

Understanding Locksmith Quotes and Charges

What a published starting price does and does not cover, and which questions make two quotes genuinely comparable.

6 guides in this topic · reviewed

What this topic covers

Locksmith pricing confuses people because the headline number and the final number answer different questions. A starting price describes a defined scope: a particular job, on a typical door, with no parts beyond the expected ones. The final price reflects what was actually found — a seized mechanism, a non-standard cylinder length, a door that needs realignment before anything will latch.

These guides are about making that gap visible before you book rather than after. That means asking for the price basis, not just the price: what is included, which parts are assumed, what would change the figure, and whether the change would be explained before the work continued.

They also cover the warning signs worth taking seriously. A provider who will not describe any price basis at all over the phone, or who quotes a figure that no realistic parts cost could support, is telling you something useful about how the visit is likely to go.

My own published prices start from £59 and carry no VAT and no separate call-out fee, and the full list is on the pricing page. What that figure cannot do is survive contact with a diagnosis it did not assume, which is exactly what these guides explain.

Where these guides stop

No article can quote your job. Reading these will tell you which questions to ask and which answers should worry you; the number that applies to your door still depends on what is found there.

Start here

Lock Change Costs Broken Down by Lock Type and Door Type

Lock changes are the job where the same request produces the widest spread of legitimate prices, so it shows the cost drivers most clearly.

All 6 guides on locksmith costs & pricing

Published from-prices and the diagnosis, parts and scope factors that can change a locksmith quote.

When reading is not the answer

These guides explain the decision. If you already know what you need doing, the service pages below carry the published starting price, the scope each price assumes and the checks made before any work begins.

Not sure which applies? The frequently asked questions cover scope, pricing and timing, and the full price list shows what each starting price includes.

Quotes & Charges — common questions

Click any question to see the answer

Why will some locksmiths not quote a fixed figure by phone?
A responsible answer over the phone is a price basis rather than a guaranteed total, because the fitted lock, its condition and the door itself have not been seen. What you should still get by phone is the starting price, what it assumes, and which findings would change it.
Should an emergency call-out cost more at night?
Some providers apply time-of-day surcharges and some do not, so it is worth asking directly. My published starting-price basis has no separate night, weekend or bank-holiday surcharge, though the agreed total still depends on the diagnosed scope and any parts.
What makes two locksmith quotes comparable?
Ask each provider for the same five things: any attendance fee, the labour included, the likely parts and their specification, whether VAT is added, and which inspection findings would change the total. Quotes are rarely comparable until those are matched.

Need this dealt with rather than explained?

Call and describe the door, the lock and what it is doing. I confirm the current ETA and the price basis before travelling — 24/7, no VAT, no call-out fee.

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